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Order

How can I follow the progress of my order ?

To follow the status of your order, go to the section My account - ›History of my orders, you will find all the information related to your order (s). You will also receive a follow-up email.


Can I cancel my choice of gift ?

No. Once your order has been placed, it is very difficult to cancel your choice. In fact, the processing of your order is immediately transmitted to our suppliers and your gift can be shipped within an hour or within 24 hours.


I would like to change the delivery address for my order.

You have the possibility to modify the delivery address of your order.If you have not yet received a confirmation email indicating that your package has been processed, you can contact us via the contact form or in the My section. account - ›History of my orders.


I still have not received my order, what should I do ?

Delivery times may vary depending on product availability. If you still have not received your order, please write to us via the contact form or via the My account - ›History of my orders section.